Privacy Policy

1. Who we are

Yagami Kazuno is an online store available at yagamikazuno.com. The store is operated by [REGISTERED BUSINESS NAME OR OWNER NAME], with a correspondence address at [BUSINESS POSTAL ADDRESS].

In this policy, “Yagami Kazuno”, “we”, “us” and “our” refer to the operator of this website and store.

2. Personal data we collect

Depending on how you interact with us, we may collect:

• Identity and contact information: name, email address, telephone number, billing address and shipping address.
• Order information: products purchased, size, colour, quantity, order value, delivery method, order status, returns, refunds and customer-service communications.
• Account information: username, encrypted password, saved addresses, order history and account preferences.
• Payment and transaction information: transaction status, payment method, payment-provider identifiers, billing information and fraud-prevention results. Complete payment-card details are processed by our payment provider rather than being directly stored by us.
• Technical information: IP address, browser type, device type, operating system, referring pages, pages viewed, approximate location, session information and website logs.
• Communications: messages submitted through our contact forms, email, reviews, customer-support requests or social media.
• Reviews and user content: product reviews, ratings, names or usernames, photographs and other content you voluntarily submit.
• Marketing preferences: whether you have requested or consented to receive promotional communications.

We normally obtain this information directly from you, automatically through your device or browser, or from service providers involved in payments, fraud prevention, production, fulfilment and delivery.

Information marked as required during checkout is necessary to process and deliver your order. We may be unable to complete your purchase when required information is not provided.

3. How we use personal data

We may process personal data to:

• create and manage customer accounts;
• receive, confirm, produce, fulfil and deliver orders;
• process payments, refunds and payment disputes;
• send order confirmations, shipping updates and service messages;
• respond to enquiries and provide customer support;
• manage returns, refunds, complaints and product-quality claims;
• detect fraud, abuse, security incidents and unauthorised activity;
• maintain, troubleshoot and improve our website and checkout;
• maintain financial, accounting and transaction records;
• comply with legal, tax, regulatory and contractual requirements;
• send promotional messages when you have consented or where otherwise permitted by applicable law.

Depending on the circumstances and applicable law, processing may be necessary to perform a contract with you, comply with a legal obligation, protect our legitimate business interests or act on your consent.

4. Who we share personal data with

We disclose personal data only where reasonably necessary for the purposes described in this policy. Recipients may include:

• Stripe: payment processing, fraud prevention, refunds and payment disputes. View Stripe’s Privacy Policy .
• Printify and its print providers: production, fulfilment, quality claims and order management. View Printify’s Privacy Policy .
• Postal services and delivery carriers: shipment, tracking, delivery notifications and delivery support.
• Hostinger: website hosting, infrastructure, backups and technical security. View Hostinger’s Privacy Policy .
• Website and technology providers: WordPress, WooCommerce, email providers, security services, database services and technical-support providers.
• Professional advisers: accountants, auditors, insurers, legal advisers and other professional consultants.
• Government or enforcement authorities: where disclosure is required by law, regulation, court order or a lawful request.
• Business successors: where our business or assets are sold, reorganised or transferred, subject to appropriate confidentiality and legal requirements.

Shipping information shared with fulfilment and delivery providers may include your name, address, email address, telephone number, ordered products and other information required to manufacture and deliver the order.

5. International transfers

Some of our service providers, print providers, data centres and delivery partners may be located outside Malaysia or outside your country of residence. Your personal data may therefore be processed in other countries.

Where required, we take reasonable steps to use providers and arrangements intended to provide an appropriate level of protection for transferred personal data.

6. Cookies and similar technology

Our website uses cookies and similar technologies to operate essential store functions, remember preferences, maintain shopping-cart sessions, secure the checkout, prevent fraud and understand website performance.

Cookies may include:

• Strictly necessary cookies: required for cart, checkout, account login, security and payment functions.
• Preference cookies: remember selections such as account, currency or display preferences.
• Analytics cookies: help us understand how visitors use the website, when analytics services are enabled.
• Marketing or embedded-content cookies: may be created by social-media, advertising or embedded-content services, when those features are enabled.

Where consent is required, non-essential cookies will be used only after you make a selection through our cookie-consent tool. You may change or withdraw your choices through the cookie settings displayed on the website.

You may also restrict cookies through your browser settings. Blocking strictly necessary cookies may prevent the cart, checkout, account or payment features from operating correctly.

7. Data retention

We keep personal data only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, warranty or dispute handling, fraud prevention and compliance with accounting, tax and legal obligations.

Retention periods may differ depending on the type of record. For example, incomplete or failed order information may be kept for a shorter period, while completed transaction and accounting records may be retained for the period required by applicable law.

When personal data is no longer required, we may delete, anonymise or securely restrict access to it.

8. Security

We use reasonable administrative, technical and organisational safeguards intended to protect personal data against accidental loss, misuse, unauthorised access, alteration or disclosure.

However, no internet transmission or storage method can be guaranteed to be completely secure. Please protect your password and notify us promptly if you believe your account or personal information has been compromised.

9. Your privacy rights

Subject to applicable law and any permitted exceptions, you may have the right to:

• ask whether we process your personal data;
• request access to personal data held about you;
• request correction of inaccurate or incomplete information;
• withdraw consent where processing relies on consent;
• object to or restrict certain processing;
• request that direct-marketing communications stop;
• request deletion or anonymisation where legally available;
• request a copy or transfer of certain information where applicable;
• submit a complaint to an applicable data-protection authority.

You can unsubscribe from promotional email using the unsubscribe link included in the message. Transactional messages concerning an order, payment, security issue or account may still be sent when necessary.

To exercise a privacy right, email support@yagamikazuno.com . We may request information necessary to verify your identity and locate the relevant records. Certain data may need to be retained where required for legal, accounting, fraud-prevention or dispute purposes.

10. Children’s privacy

This store is not directed to children who cannot legally enter into a purchase agreement without the involvement of a parent or guardian. We do not knowingly collect personal data from children in circumstances prohibited by applicable law.

11. Changes to this policy

We may update this Privacy Policy when our services, providers, legal obligations or data-processing practices change. The latest version will be published on this page with a revised “Last updated” date.

12. Contact us